Training and events
Practical, evidence-based training programs designed for professionals who navigate complex workplace conflict every day.
Conflict is inevitable, but destructive escalation is not. Whether you are an HR leader managing systemic grievances, an executive trying to align a fractured team, or a practitioner seeking advanced accreditation, Shiv's training pathways build the rigorous frameworks and psychological safety required to transform conflict into collaboration. The goal is not abstract theory, but sustainable capability.
Capability outcomes
Diagnosis
Identify the root causes beneath visible conflict.
Safety
Create conditions for difficult conversations to stay productive.
Traction
Build tools your team can use immediately in the workplace.
Training philosophy
"The moment real human emotion enters the room, rigid models stop being enough."
The old way
Too much conflict resolution training still leans on rigid, procedural models that fail the moment a real workplace dispute becomes emotionally charged. It treats the dispute as a compliance problem first and a human problem second, leaving leaders underprepared for what actually happens in the room.
Shiv Martin's approach
Shiv's methodology brings rigorous systemic analysis together with trauma-informed care. Participants learn how to architect psychological safety, identify the drivers beneath dysfunction, de-escalate heightened nervous systems, and guide people toward sustainable, practical agreements.
Every program is grounded in the reality of the workplace. Shiv uses de-identified case studies drawn from public sector and corporate disputes, role-plays the difficult conversations leaders actually avoid, and ensures participants leave with a toolkit they can deploy the next day, not just a certificate.
Upcoming public workshops and accreditation
Public sessions are highly interactive and intentionally limited in size so the work can stay practical, personalised, and grounded in real-world application.
18 March 2026
Cohort focus
Line managers and emerging HR professionals.
Build foundational skills in identifying, de-escalating, and resolving workplace conflict before it requires formal intervention. Ideal for line managers and emerging HR professionals.
Outcomes
Learn to spot early warning signs, master the art of the safe conversation, and understand when to escalate.
2 April 2026
Cohort focus
Aspiring mediators and senior practitioners.
Complete your NMAS accreditation with a trauma-informed, public sector lens. Designed for aspiring mediators and senior practitioners looking to formalise their expertise.
Outcomes
Master the structured mediation process, develop advanced facilitation techniques, and gain your national accreditation.
28 April 2026
Cohort focus
Senior leaders and executives navigating team complexity.
Equip senior leaders and executives with the strategic frameworks required to navigate complex team conflict, restore trust, and maintain operational focus during periods of high stress.
Outcomes
Learn to manage executive-level disputes, rebuild fractured leadership teams, and protect organisational reputation.
In-house and custom training
Public workshops are powerful for individual growth. Systemic change, however, usually requires a collective shift in capability. That is where custom in-house training becomes the more strategic path.
Shiv does not deliver off-the-shelf presentations. Every in-house engagement begins with a diagnostic consultation to understand the pressures your team is facing, the regulatory environment you work within, and the historical context of conflict in the organisation. From there, the curriculum is built around your policies, your scenarios, and your language.
Executive intensives tailored to leadership pressure, governance, and alignment.
Multi-week capability programs for People and Culture or HR functions.
Targeted workshops for frontline managers working with live team tension.
Social proof
Leaders leave these programs with frameworks they can use immediately, and organisations feel the difference in how conflict is handled afterwards.
"The Conflict Resolution Fundamentals workshop completely changed how our management team handles difficult conversations. Shiv's trauma-informed approach provided a framework that is both compassionate and highly effective. We have seen a noticeable drop in formal grievances since the training."
Director of People & Culture
State Government Agency
"Completing the Mediation Accreditation Pathway with Shiv was a career-defining experience. Her deep understanding of public sector complexities, combined with her focus on psychological safety, elevated the training far beyond the standard curriculum. I now feel equipped to handle the most entrenched disputes."
Senior Workplace Relations Advisor
National Corporate
"We brought Shiv in to deliver a custom Leading Through Conflict program for our executive team. The impact was immediate. She created a safe environment for us to address our own dysfunctions, and gave us the tools to lead our departments with greater clarity and cohesion."
Chief Executive Officer
Major Not-For-Profit
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